ac567 Frequently Asked Questions

Creating an ac567 account takes under two minutes. Visit ac567.app, tap the registration link, enter your full name, a valid email address, a strong password, and your mobile number. You must confirm you are at least 21 years old and agree to the Terms and Conditions before submitting. Once registered, a verification email is sent — click the link to activate your account and you can start playing immediately.

ac567 requires a valid government-issued photo ID — a National Identity Card (NID), passport, or driver's licence — to complete KYC. You also need proof of address dated within the last three months, such as a utility bill or bank statement from Dutch-Bangla Bank, BRAC Bank, or any recognised Bangladeshi bank. Upload clear, fully-visible scans or photos showing all four corners of each document to avoid delays.

ac567 typically completes account verification within 24 to 48 hours of receiving all required documents. Clear, complete submissions are often approved faster — sometimes within a few hours during Bangladesh Standard Time business hours. You will receive a confirmation email once verification is done. Note that withdrawals are only available after KYC is approved, so submitting your documents early is recommended.

To reset your ac567 password, go to the login page and tap Forgot Password. Enter your registered email address and ac567 will send a reset link within minutes. Click the link — it is valid for 30 minutes — set a new strong password, and log in normally. If the email does not arrive, check your spam folder or contact [email protected] with your registered email address and account username.

No — ac567 strictly allows one account per person, per household, and per device. Running multiple accounts violates the Terms and Conditions and may result in all linked accounts being permanently closed with balances forfeited. If you believe a duplicate has been created in error, contact [email protected] immediately so it can be resolved without penalty to your main account.

To deposit via bKash on ac567, log in, go to the Deposit section, and select bKash. Enter your desired amount, confirm the ac567 merchant number displayed on screen, then open your bKash app or dial *247# and complete the payment using your bKash PIN. Funds appear in your ac567 balance instantly in the vast majority of cases. ac567 never stores your bKash PIN at any stage of this process.

The minimum deposit on ac567 is ৳200 for all supported payment methods, including bKash, Nagad, Rocket, and Upay. ac567 does not set a maximum deposit limit, though your mobile wallet provider may impose daily transaction caps. bKash personal wallets typically allow up to ৳25,000 per day — if you need to deposit a larger amount, split across multiple transactions or contact support for guidance.

bKash deposits on ac567 are credited instantly — typically within seconds of a confirmed transaction. During rare periods of high bKash network traffic, a delay of up to 5 minutes can occur. If your bKash balance was debited but the funds have not appeared in your ac567 account after 15 minutes, email [email protected] with your bKash transaction ID and the amount so the team can investigate promptly.

The minimum withdrawal on ac567 is ৳500 for all payment methods including bKash, Nagad, and Rocket. Withdrawals are processed to the same payment method used for your most recent deposit where possible. Full KYC verification must be completed before your first withdrawal is approved — unverified accounts can deposit and play freely but cannot withdraw until identity checks are passed.

Most ac567 withdrawals to bKash and Nagad are processed within 1 to 3 business hours on working days during Bangladesh Standard Time (UTC+6) business hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, or Sonali Bank may take 1 to 2 business days depending on the receiving bank. Withdrawals submitted outside business hours or on public holidays such as Eid are queued and processed the next working day.

Yes — ac567 offers cricket betting on a wide range of tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, ICC Test matches, and bilateral series featuring the Bangladesh Tigers. Available bet types include match winner, top batsman, total runs, method of dismissal, and live in-play markets. Odds update in real time so you can react as the game unfolds.

All slot and live casino games on ac567 use certified Random Number Generator (RNG) technology supplied by reputable studios including Pragmatic Play, Evolution Gaming, Spribe, and Microgaming. These providers are independently audited by third-party testing laboratories for fairness and randomness. Live dealer games are streamed in real time with professional dealers, making interference impossible — ac567 does not and cannot alter game outcomes.

Yes — ac567 is a fully browser-based platform that requires no app download. Open ac567.app in Chrome on Android or Safari on iOS and log in to access the complete game library including cricket betting, slots, and live casino. The site is optimised for mobile screens and loads quickly on standard 4G connections across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh.

ac567 offers a large selection of slot games including classic 3-reel slots, modern 5-reel video slots, Megaways titles, jackpot slots, and themed games from Pragmatic Play, NetEnt, and Microgaming. Return to Player (RTP) percentages are listed in each game's information panel so you can compare options before playing. Progressive jackpot slots are also available for players chasing larger prize pools.

ac567 features a full live casino section powered by Evolution Gaming, Pragmatic Play Live, and Ezugi. Available titles include live Baccarat, Roulette, Blackjack, Andar Bahar, Dragon Tiger, and game-show style formats like Crazy Time and Lightning Roulette. All games are streamed in high definition with professional dealers and are accessible on any mobile device without needing to download anything.

ac567 offers a welcome bonus to newly registered players on their first deposit. The bonus matches a percentage of your initial deposit up to a maximum BDT amount. Full details — including the current bonus percentage, maximum bonus value, and wagering requirements — are shown on the Promotions page after logging in. Bonus terms change periodically, so always read the current T&C before claiming any offer.

A wagering requirement — also called a rollover — is the total amount you must bet before bonus winnings can be withdrawn as real cash. For example, a ৳1,000 bonus with a 20x wagering requirement means placing ৳20,000 in total bets before the bonus converts to withdrawable funds. ac567 tracks your wagering progress in the account dashboard, and different game types may contribute different percentages toward completing the requirement.

Yes — all ac567 bonuses carry an expiry period, typically 7 to 30 days from the date they are credited to your account. If the wagering requirement is not completed within the expiry window, the bonus and any associated winnings are removed automatically. The exact expiry date for each active bonus is shown in your account bonus section. ac567 recommends reading the full bonus T&C at the time of claiming to avoid forfeiture.

Yes — ac567 runs seasonal promotions tied to major cricket events including BPL, IPL, and T20 World Cup. These promotions may include deposit match bonuses, free bets, and cashback offers specific to cricket betting markets. Active promotions and their eligibility conditions are posted on the Promotions page. Players who have opted into notifications receive advance alerts before tournament promotions go live, so keeping notifications enabled is recommended.

ac567 uses 256-bit SSL encryption across all pages and transactions, meaning your personal information, payment details, and account activity are transmitted securely and cannot be intercepted by third parties. Account data is stored on secured servers with access controls. ac567 does not sell or share your personal data with third parties for marketing. Full details of data handling practices are available in the Privacy Policy.

The minimum age to register and play on ac567 is 21 years old. This applies to all players in Bangladesh regardless of location. ac567 enforces this policy through mandatory KYC identity verification on all accounts before withdrawals are permitted. If a player is found to be under 21, their account is closed immediately and any remaining balance is forfeited in accordance with the Terms and Conditions.

ac567 offers a cooling-off period (1 day to 6 weeks) and permanent self-exclusion to support responsible gaming. To activate either option, email [email protected] with your request and it will be processed within 24 hours. During a cooling-off period your account remains open but all betting is suspended. Permanent self-exclusion closes your account and cannot be reversed for a minimum of 6 months. Both tools are free and available to all players at any time.

To set a deposit limit on ac567, email [email protected] and specify whether you want a daily, weekly, or monthly cap and the maximum BDT amount. Limits are applied within one business day. Requests to lower an existing limit take effect immediately. Requests to raise a limit are subject to a mandatory 7-day waiting period to prevent impulsive decisions. Deposit limits are a free responsible gaming tool available to every ac567 player with no questions asked.

If gambling is affecting your finances, relationships, or mental health, ac567 encourages you to act early. Email [email protected] to request self-exclusion, a cooling-off period, or deposit limits — all handled confidentially and without judgment. You can also read the full guidance on the ac567 Responsible Gaming page. Recognising the signs early and reaching out for support is the most important step you can take.